To get the most value out of Floop, we’ll invite you to our Slack channel and a video call to guide you through setting up your product categories and tags. Setting these up helps our model learn more about your product and bring better actionable insights to you and provides you a way to track individual product areas and features.
Whether you’re trying to set-up features and releases to track and measure, trying to connect data with your CRM, or feed things into Productboard, whatever you need, whenever you need it, our support team is here to help.
It’s not just you trying to get actionable insights from Floop. Our customer success team is also keeping a watchful eye on your insights and tuning them to keep increasing the value you’re getting out of Floop. Think of it like having an extra product ops person in your team.
We believe your most unhappy customers are your greatest source of learning. This is why we help product teams build better products through strong customer feedback loops. Floop will harness the data across support tickets and customer conversations to bring actionable insights that drive better product roadmaps.